FREQUENTLY ASKED QUESTIONS

Socks can be machine washed on 30°C, they should be hang dried ideally. They can be tumble dried on low heat, but expect some temporary shrinkage. Do not iron the socks.

Canada: 2-8 business days

US: 4-6 business days

International: 7-20 business days

If your order hasn’t arrived within the estimated delivery time, please check the tracking number or contact our support team at info@nordicwools.com

We ship globally to most countries.

Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Norway, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Zambia, Zimbabwe

Canada: Canada Post

US: USPS

Ukraine: Nova Poshta

International: Ukrposhta

We use Ukrposhta to ship orders globally. Once the product has arrived in your country, the local carrier of your country takes over and delivers to your home.

A Tracking Number will be sent to you by email 5-7 days after your order has been placed. If you didn't receive your tracking number within the time frame below, please contact our helpful support team.

We apologize for this inconvenience. We’d be delighted to help you right away by offering a free replacement order.

We accept all major credit cards Visa, Mastercard and American Express, and any other payments methods accepted by Shopify Payments.

Unfortunately, it is difficult to change your order or the shipping address once it has been placed. We aim to deliver the best products and services for you, so our warehouse is processing orders within a few hours of receiving them. If a change is absolutely necessary please contact us within 3 hours max from when the order is placed and we will do our best to help out.

We collect VAT on orders from the EU using the IOSS system. This allows us to send your package straight through customs to your home without any extra fees or delays.

Subscribe